Privacy Policy — Five Towns Neurology
Effective Date: October 12, 2025
1. Introduction
Five Towns Neurology (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal and medical information when you visit our office, use our website, or participate in our services or clinical research.
2. Information We Collect
We collect information necessary to provide high-quality care and maintain compliance:
Personal Details: Name, date of birth, address, phone number, and email.
Health Information: Medical history, treatment records, and insurance details.
Technical Data: IP address, browser type, and site usage data through cookies and analytics.
3. How We Use Information
Your data may be used to:
Provide neurological evaluation and treatment
Determine eligibility and participation in clinical trials
Communicate about appointments, results, or treatment updates
Maintain legal, billing, and compliance records
Improve operations, security, and patient experience
4. Information Sharing
We may share information only as permitted by law:
With healthcare professionals involved in your care
With research sponsors, regulatory agencies, or IRBs when applicable
With business associates providing billing, IT, or support services under confidentiality
As required by law for compliance, safety, or public health
We never sell your personal or medical information.
5. Data Protection
We use administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. All staff receive HIPAA and confidentiality training.
6. Your Rights
You have the right to:
Access and request copies of your medical records
Correct inaccurate or outdated information
Withdraw consent for optional communications
File a privacy complaint with us or the U.S. Department of Health and Human Services
To exercise your rights, contact our Privacy Officer.
7. Cookies and Website Data
Our website may use cookies or analytics tools to enhance functionality and improve user experience. You can disable cookies through your browser settings.
8. Policy Updates
We may update this Privacy Policy periodically to reflect regulatory or operational changes. Updates will be posted with a new effective date.
9. Contact
For questions, privacy requests, or complaints, contact:
Five Towns Neurology
Attn: Semi – Privacy Officer
923 Broadway
Woodmere, NY 11598
Phone: (516) 239-1800
Fax: (516) 295-5557
Email: info@ftnsecure.com